Data protection and data deletion within SocialDB
At SocialDB, we take the protection of the personal data you entrust to us - especially the data of your customers - extremely seriously. We strictly adhere to the General Data Protection Regulation (GDPR) and want to be transparent about how we handle this personal data.
Automatic pseudonymisation after the end of the contract
We have implemented a process of automatic pseudonymisation that is activated to protect the personal data of your customers after the end of a contract based on a valid legal basis. This process changes the data in such a way that it cannot be directly attributed to a person without additional information, which significantly reduces the risk of data misuse.
This pseudonymisation process is deactivated in our system by default. However, in order to optimise your data protection, it will only be activated with your express consent. This procedure guarantees you full transparency and control over the handling of your customers' personal data. Before we take this step, we will contact you to obtain your consent and provide you with detailed information about the process and what it means for your privacy.
GDPR-compliant erasure in accordance with Article 17 of the GDPR
In addition to automatic pseudonymisation, we offer you the option of completely deleting a person's data from our database in accordance with Article 17 of the GDPR. This option leads to the irrevocable removal of all data linked to the person in question.
The right to be forgotten, as set out in Article 17 of the GDPR, allows you to request the erasure of personal data in certain circumstances. This includes situations where the personal data is no longer necessary for the original purposes for which it was collected or otherwise processed.
Please note that the complete deletion of your customers' data can have far-reaching consequences. We therefore recommend that you contact us before making such a decision so that you can make an informed decision.
Contact and further information
If you have any questions about data protection, pseudonymisation or the complete deletion of your customers' data, please do not hesitate to contact us at any time. Please contact us via the channels indicated on our website.
Secure data exchange with HTTPS
To ensure secure data exchange between the SocialDB platform and the user's computer, our website uses the HTTPS protocol (Hypertext Transfer Protocol Secure). HTTPS is the secure version of the HTTP protocol used for transferring data on the Internet. By using HTTPS, we ensure that all data transferred between your browser and SocialDB is encrypted. This protects sensitive information from interception, snooping attacks and other forms of data misuse during transmission.
Features and advantages of HTTPS:
Encryption: HTTPS encrypts the transmitted data, which ensures that third parties are unable to read the information exchanged between your browser and our platform. This is particularly important for the protection of sensitive data such as passwords, payment information and personal information.
Integrity: HTTPS ensures that the data that is sent or received has not been changed during transmission. This prevents manipulation or damage to the data.
Authentication: The use of HTTPS ensures that users are actually connected to the desired website. This is achieved through SSL/TLS certificates, which enable identity verification of the website and protect against man-in-the-middle attacks.
Users can recognise the use of HTTPS by the lock symbol in the address bar of their browser, which is an indicator of a secure connection.
Trust through clear agreements - your commissioned data processing agreement
At SocialDB, we understand the importance of the security and protection of the data we process. To emphasise our high data protection standards and maintain transparent business relationships, we offer all our customers a specifically tailored Data Processing Agreement (DPA). This contract is an essential part of our efforts to fulfil the requirements of the General Data Protection Regulation (GDPR) and provide our customers with security.
What does the ADV contract cover?
- Clearly defined data processing purposes: The contract specifies in detail the purposes for which the personal data provided by you may be processed.
- Security of data processing: We undertake to take all technical and organisational measures to ensure the security of your data.
- Sub-processors: The contract also regulates the conditions under which sub-processors may be involved in order to guarantee the same level of data protection.
- Transparency and right of inspection: We guarantee you full transparency and grant you access to the processing activities carried out within the scope of the ADV at any time.
Why is this contract important for your company?
The ADV contract is not only a legal necessity, but also a sign of our commitment to data protection and the security of the data entrusted to us. It offers you the certainty that SocialDB, as a trustworthy partner, processes your data with the utmost care and in strict compliance with the GDPR guidelines.
For more information about the ADV contract or if you have any questions about how we at SocialDB ensure the protection of your data, please do not hesitate to contact us. We are here to help you and answer any questions you may have.
Do you have any questions about our data protection procedure or the ADV contract? Our team is always there for you. Contact us to find out more about how we ensure the security and protection of your customers' data.