FAQ
Frequently asked questions
What is SocialDB?
SocialDB is an innovative software solution that aims to minimise the documentation effort and automate bureaucratic processes in social institutions. It was developed to enable social care professionals to focus more on the care of their clients.
Who is SocialDB suitable for?
SocialDB is suitable for social enterprises of all sizes - from small teams with three employees to large organisations with over 650 employees. Our solution supports efficient workflows and improves the quality of care.
What functions does SocialDB offer?
SocialDB offers a wide range of functions that are specially tailored to the needs of social organisations. The software supports various application areas such as child and youth welfare, healthcare, mobile services, residential care facilities and more. The core functions include the management of facilities, applications, attendance, tasks, expenses, care, accounting, files, digital signature, the GDPR processing directory, finances, devices, cost accounting, medical data, multi-clients, newsletters, notes, persons and organisational units, planning, rules, appointments and events as well as time recording. You can find more information here here.
How does SocialDB contribute to improving care?
By reducing administrative work and automating processes, SocialDB gives professionals more time and energy to focus on the individual care of their clients. This leads to improved quality of care and higher client satisfaction.
How secure is data when using SocialDB?
Security and privacy are of the utmost importance at SocialDB. We use advanced security technologies and protocols to ensure that all stored data is strictly protected and complies with regional data protection laws.
How can I purchase SocialDB or request a demo?
You can download a demo of SocialDB request here. Simply fill out the contact form on the website to arrange a presentation appointment.
What support does SocialDB offer?
SocialDB offers comprehensive customer support, including technical assistance, training for new users and ongoing post-implementation support. Our goal is to act as a partner to our customers and ensure smooth operations.
Would you also like to simplify your day-to-day business and save time and money in the process? We show you the way to SocialDB in 8 steps!
- 1st appointment
- 2nd presentation
- 3. common process - get to know your internal processes
- 4. proposed solution for implementing the processes in SocialDB and the required modules
- 5. support during the changeover process
- 6. training courses for different groups of people
- 7. launch of SocialDB in the company
- 8. support after the start by means of regular jour-fixe appointments